Everyone involved in a construction project should be intolerant of poor quality.
That’s one of the key messages to come out of the CIOB Quality Guide, published by the Chartered Institute of Building last month.
The guide sets out best practice for construction quality management, building upon a number of initiatives in both construction and other industries and the BS EN ISO 9000 family of quality management standards.
It explains how quality management can be integrated into company policy and the difference between quality control and quality assurance.
The document also offers guidance on the role of the quality manager and clerk of works, the basics of construction quality management, and the actions needed to achieve it.
Split into several key sections, the guide puts quality management into context, sets out the basics of quality management systems, and establishes the principles of good practice when it comes to quality management standards, stressing the importance of ISO standards.
The Guide is free to CIOB members and is available here.
Paul Nash, chair of the CIOB’s Quality Implementation Group, said: “By focusing on quality during the site production and assembly stage of a project, this guide aims to raise the bar for improving quality on site. The report on the Edinburgh Schools [wall collapse] and the evidence from the Grenfell Inquiry underline why this guide is needed. Along with the Code of Quality Management published last year, the guide is part of the CIOB’s ongoing commitment to raising standards and promoting best practice in quality management and building safety in our industry.”
CIOB president Mark Beard said: “I encourage everyone who works in our industry, from clients to designers, from contractors to supply chain partners to embrace the Guide and use it as a tool to improve quality across all their projects. “Construction has a mixed profile with the wider public and I believe the best way for us to attract the next generation of school leavers to our industry is to demonstrate consistently we are an industry that delivers fabulous new buildings to the highest possible standards; the CIOB Quality Guide will help us all achieve this much-desired outcome and demonstrate how much we all care about the outcomes of our work.”